Returns Policy

Returns Policy main image Returns Policy image

We are Shumi Shop follow the ACC returns policy. 

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law. The remedy you're entitled to will depend on whether the issue is major or minor. 

See here for more info  https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund

If you have any questions feel free to contact us at sales@shumishop.com.au